📋 Our Refund Promise
At Promptify Pro, we stand behind the quality of our AI systems, workflows, and prompt packs. We offer a 7-day satisfaction guarantee so you can purchase with confidence.
✅ 7-Day Satisfaction Guarantee:
We want you to genuinely find value in Promptify Pro.
If you experience a technical issue, duplicate purchase, or believe the product is significantly different from what was described, contact us within 7 days at sanidhyaasthana@gmail.com and we’ll review your request fairly and reasonably.
Due to the digital nature of the product and instant access to downloadable materials, refund eligibility may be limited after substantial access or usage of the content.
⏰ Eligibility Criteria
To be eligible for a refund review:
- Timeframe: Requests must be submitted within 7 days of purchase
- Reason: A reasonable explanation should be provided
- Technical Issues: We may first attempt to resolve technical or access-related problems
- Duplicate Purchases: Verified accidental duplicate purchases are eligible for refunds
✅ What’s Covered
| Situation | Refund Eligible |
|---|---|
| Product significantly different from description | ✅ Yes |
| Technical issues preventing access or usage | ✅ Yes |
| Duplicate purchases | ✅ Yes |
| Download/access issues after support attempt | ✅ Yes |
| Requests made within 7 days | ✅ Yes |
🚫 What’s Not Covered
| Situation | Refund Eligible |
|---|---|
| Requests made after 7 days | ❌ No |
| Requests made after substantial usage/access of the materials | ❌ Limited |
| Issues caused by third-party AI platform limitations | ❌ No |
| Abusive or fraudulent refund behavior | ❌ No |
⚠️ Important: We review every request fairly and aim to provide a reasonable resolution whenever possible.
💳 Refund Timeline
Once approved, refunds are typically processed using the original payment method.
Request Submitted
Within 24 Hours
Review Process
1–2 Business Days
Refund Approved
Processed Immediately
Amount Received
5–7 Business Days
🔧 Support Before Refund
We encourage customers to contact us before requesting a refund. Many issues can usually be resolved quickly.
- Guidance on using prompts effectively
- Help with downloads or access issues
- Assistance adapting prompts to your workflow
💬 Need Help?
Contact us at
sanidhyaasthana@gmail.com
and we’ll do our best to help resolve the issue quickly and fairly.
📬 Contact Information
Operator:
Sanidhya Asthana
Email:
sanidhyaasthana@gmail.com
Response Time:
Usually within 24 hours